:root{color-scheme:dark;font-family:Inter,Arial,sans-serif}
/* V10: Messenger-style conversations, keyboard-safe full-screen chat, and
   permission-based unread notifications for customers and employees. */
#ai-agent-panel .ai-agent-card{background:#16041f!important}
#ai-agent-panel .ai-agent-header{display:flex!important;align-self:stretch;width:100%;min-width:100%;box-sizing:border-box;background:linear-gradient(135deg,#4f0c73,#250633)!important}
#ai-agent-panel .ai-agent-identity{flex:1 1 auto;background:transparent!important}
#ai-agent-panel .ai-agent-messages{background:#fff!important;color:#24102d}
#ai-agent-panel .direct-chat-empty{color:#654f70}
#ai-agent-panel .ai-agent-form,#ai-agent-panel .ai-agent-demo-note{background:#21072c!important}
#ai-agent-panel .ai-agent-form input{border-color:#76508a!important;background:#16051f!important;background-image:none!important;color:#fff!important;-webkit-text-fill-color:#fff!important;color-scheme:dark!important}
#ai-agent-panel .ai-agent-form input::placeholder{color:#bda9c7!important;-webkit-text-fill-color:#bda9c7!important;opacity:1}
.direct-chat-badge{display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#ff3f58;color:#fff;font:800 10px/1 Arial}
.ai-agent-form{grid-template-columns:38px minmax(0,1fr) 46px!important}
.direct-chat-attach{border:1px solid #725082!important;background:#2b1037!important;color:#ffe36d!important;font-size:23px!important}
.ai-agent-form input{font-size:16px!important}
.ai-agent-header-actions{display:flex!important;align-items:center!important;gap:7px!important}
.direct-chat-notification-button{position:relative!important;display:grid!important;place-items:center!important;width:36px!important;height:36px!important;min-width:36px!important;margin:0!important;padding:0!important;border:1px solid rgba(255,227,109,.48)!important;border-radius:50%!important;background:#351044!important;color:#d9c7e2!important;-webkit-text-fill-color:#d9c7e2!important;font-size:16px!important;line-height:1!important;box-shadow:none!important}
.direct-chat-notification-button.is-enabled{border-color:#ffe36d!important;background:#553814!important;color:#ffe36d!important;-webkit-text-fill-color:#ffe36d!important}
.direct-chat-image-preview{display:flex;align-items:center;gap:8px;padding:7px 12px;background:#21072c;color:#ecdff2;font-size:12px;border-top:1px solid rgba(255,255,255,.08)}
.direct-chat-image-preview[hidden]{display:none}.direct-chat-image-preview span{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.direct-chat-image-preview button{border:0;background:transparent;color:#fff;font-size:18px}
.ai-message span{display:grid;gap:6px}.ai-message span b{font-weight:500;white-space:pre-wrap;overflow-wrap:anywhere}.ai-message span small{opacity:.66;font-size:9px;justify-self:end}.direct-chat-message-image{display:block;max-width:220px;max-height:220px;border-radius:9px;object-fit:contain;background:#09020c}.direct-chat-empty{margin:auto;color:#bda9c7;text-align:center;padding:24px;font-size:13px}.ai-agent-identity small.error{color:#ff9f9f}
.chat-access-page{width:min(1050px,calc(100% - 28px));margin:28px auto;display:grid;gap:18px}.chat-access-head,.chat-access-list-head{display:flex;justify-content:space-between;align-items:center;gap:18px}.chat-access-create form{display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:12px;align-items:end}.chat-access-create label{display:grid;gap:6px;color:#dccbe5;font-size:12px;font-weight:700}.chat-access-create input{width:100%;box-sizing:border-box;border:1px solid #76508a;border-radius:9px;background:#16051f;color:#fff;padding:11px}.chat-member-row{display:grid;grid-template-columns:minmax(180px,1fr) auto auto auto;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid rgba(255,255,255,.1)}.chat-member-row>div{display:grid;gap:3px}.chat-member-row span{color:#bca8c7;font-size:12px}.chat-member-state{padding:5px 9px;border-radius:999px}.chat-member-state.active{color:#79f3a2;background:#123c25}.chat-member-state.inactive{color:#ffb0b0;background:#481c25}.helper-text.error{color:#ff9d9d!important}
.staff-messenger-body{margin:0;background:#09020e;color:#fff;min-height:100vh}.staff-messenger-login{min-height:100vh;display:grid;place-items:center;padding:18px;box-sizing:border-box;background:radial-gradient(circle at top,#35104b,#09020e 55%)}.staff-messenger-login[hidden]{display:none}.staff-messenger-login form{width:min(390px,100%);display:grid;gap:13px;padding:28px;border:1px solid #8c5da2;border-radius:18px;background:#170520}.staff-messenger-login h1,.staff-messenger-login p{margin:0}.messenger-eyebrow{color:#ffe36d!important;font:800 11px/1.2 monospace;letter-spacing:.08em}.staff-messenger-login label{display:grid;gap:6px;color:#d6c2df;font-size:12px}.staff-messenger-login input{border:1px solid #76508a;border-radius:10px;background:#0d0212;color:#fff;padding:12px}.staff-messenger-login button,.staff-messenger-topbar button{border:1px solid #5cf58c;border-radius:10px;background:#13813b;color:#fff;padding:12px;font-weight:800}.staff-messenger-login-message.error{color:#ff9999}
.staff-messenger-app{height:100vh;display:grid;grid-template-rows:58px minmax(0,1fr);overflow:hidden}.staff-messenger-app[hidden]{display:none}.staff-messenger-topbar{display:flex;align-items:center;justify-content:space-between;padding:0 18px;background:#1d0728;border-bottom:1px solid #704782}.staff-messenger-topbar>div{display:grid}.staff-messenger-topbar strong{color:#ffe36d}.staff-messenger-topbar small{color:#bfaaca}.staff-messenger-topbar button{padding:8px 13px;background:#451a54;border-color:#8c66a0}.staff-messenger-layout{display:grid;grid-template-columns:330px minmax(0,1fr);min-height:0}.staff-conversation-sidebar{display:grid;grid-template-rows:auto auto minmax(0,1fr);gap:11px;padding:15px;background:#120319;border-right:1px solid #5a3769;min-height:0}.staff-conversation-heading{display:flex;align-items:center;justify-content:space-between}.staff-conversation-heading h1,.staff-conversation-heading small{margin:0}.staff-conversation-heading small{color:#ffe36d;font:800 10px monospace}.staff-conversation-heading button{border:1px solid #69457a;border-radius:8px;background:#260a32;color:#fff;padding:7px 10px;font-size:18px}.staff-conversation-sidebar>input{border:1px solid #684378;border-radius:10px;background:#08010c;color:#fff;padding:11px}.staff-conversation-list{overflow:auto;display:grid;align-content:start;gap:7px}.staff-conversation-item{position:relative;display:grid;gap:4px;text-align:left;border:1px solid #42284d;border-radius:11px;background:#1a0822;color:#fff;padding:11px}.staff-conversation-item span,.staff-conversation-item small{color:#bca8c7;font-size:11px}.staff-conversation-item small{position:absolute;right:9px;top:10px}.staff-conversation-item.unread{border-color:#42e878}.staff-conversation-item.unread::after{content:"";position:absolute;right:9px;bottom:9px;width:8px;height:8px;border-radius:50%;background:#42e878}.staff-conversation-item.selected{background:#341148;border-color:#d2a8e4}.staff-conversation-item.has-activity{box-shadow:inset 3px 0 #ffe36d}.staff-conversation-activity-count{width:max-content;margin-top:3px;padding:3px 7px;border-radius:999px;background:#6d5311;color:#fff1a6;font:800 9px/1.2 Arial,sans-serif;font-style:normal}.staff-chat-thread{display:grid;grid-template-rows:auto minmax(0,1fr) auto auto auto auto;min-width:0;min-height:0;background:#fff!important}.staff-chat-thread-head{display:flex;align-items:center;gap:11px;padding:13px 16px;background:#190621;border-bottom:1px solid #4d2e5a}.staff-chat-thread-head button{display:none;border:0;background:none;color:#fff;font-size:23px}.staff-chat-thread-head>div{display:grid}.staff-chat-thread-head small{color:#bda8c7}.staff-chat-messages{overflow:auto;padding:17px;display:flex;flex-direction:column;gap:9px;background:#fff!important}.staff-chat-empty{margin:auto;color:#654f70}.staff-message{display:flex}.staff-message.mine{justify-content:flex-end}.staff-message>div{display:grid;gap:6px;max-width:min(72%,620px);padding:10px 12px;border-radius:14px;background:#351044}.staff-message.mine>div{background:#176532}.staff-message b{font-weight:500;white-space:pre-wrap;overflow-wrap:anywhere}.staff-message small{font-size:9px;opacity:.65;justify-self:end}.staff-message img{max-width:min(360px,100%);max-height:340px;border-radius:10px;object-fit:contain;background:#08010b}.staff-chat-activity{max-height:min(40vh,340px);overflow:hidden;display:grid;grid-template-rows:auto minmax(0,1fr);border-top:2px solid #c59a1d;border-bottom:1px solid #513b12;background:#211806;color:#fff}.staff-chat-activity[hidden]{display:none}.staff-chat-activity>header{display:flex;align-items:center;justify-content:space-between;padding:8px 13px;background:#332707}.staff-chat-activity>header strong{color:#ffe36d}.staff-chat-activity>header span{color:#e6d796;font-size:10px}.staff-chat-activity-list{overflow:auto;display:grid;gap:7px;padding:8px}.staff-chat-activity-empty{margin:3px 5px;color:#cdbf8a;font-size:11px}.staff-chat-activity-card{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:10px;padding:9px 10px;border:1px solid #7d651f;border-radius:10px;background:#171207}.staff-chat-activity-card>div:first-child{display:grid;gap:4px;min-width:0}.staff-chat-activity-card small{color:#70ef99;font:900 9px/1.2 Arial,sans-serif;letter-spacing:.05em}.staff-chat-activity-card strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-chat-activity-card dl{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:2px 7px;margin:2px 0 0;color:#d2c49b;font-size:10px;overflow-wrap:anywhere}.staff-chat-activity-card dt{color:#9f9066;font-weight:700}.staff-chat-activity-card dd{min-width:0;margin:0;color:#eee2bb}.staff-chat-activity-actions{display:flex;gap:6px}.staff-chat-activity-actions button{min-width:70px;padding:8px 10px;border-radius:8px;color:#fff;font-weight:800}.staff-chat-activity-actions button:disabled{opacity:.5}.staff-chat-activity-actions .approved{border:1px solid #48db76;background:#176936}.staff-chat-activity-actions .declined{border:1px solid #ef6f76;background:#79252d}.staff-chat-preview{display:flex;gap:8px;padding:7px 14px;border-top:1px solid #3f264b;color:#ccb9d5;background:#190621}.staff-chat-preview[hidden]{display:none}.staff-chat-preview span{flex:1}.staff-chat-preview button{border:0;background:none;color:#fff}.staff-chat-composer{display:grid;grid-template-columns:42px minmax(0,1fr) 48px;gap:8px;padding:11px 13px;background:#190621!important;border-top:1px solid #4d2e5a}.staff-chat-composer button,.staff-chat-composer input{border:1px solid #644174;border-radius:11px}.staff-chat-composer input{min-width:0;background:#16051f!important;color:#fff!important;-webkit-text-fill-color:#fff!important;padding:12px}.staff-chat-composer input::placeholder{color:#bda9c7;-webkit-text-fill-color:#bda9c7;opacity:1}.staff-chat-attach{background:#2c0d38;color:#ffe36d;font-size:23px}.staff-chat-send{background:#15883f;color:#fff;font-size:19px}.staff-chat-status{min-height:14px;margin:0;padding:0 15px 8px;background:#190621!important;color:#9f8daa;font-size:10px}.staff-chat-status.error{color:#ff9696}
.staff-conversation-heading-actions{display:flex;align-items:center;flex:0 0 auto;gap:7px}.staff-conversation-heading-actions .staff-chat-notification-button{position:relative;display:grid;place-items:center;width:36px;height:36px;min-width:36px;padding:0;border-radius:50%;font-size:15px;line-height:1;box-shadow:none}.staff-conversation-heading-actions .staff-chat-notification-button.is-enabled{border-color:#ffe36d;background:#553814;color:#ffe36d}.staff-chat-notification-badge{position:absolute;top:-7px;right:-7px;display:grid;place-items:center;box-sizing:border-box;min-width:20px;height:20px;padding:0 4px;border:2px solid #120319;border-radius:999px;background:#2bdd78;color:#082116;font:900 10px/1 Arial}.staff-chat-notification-badge[hidden]{display:none!important}
@media(max-width:760px){.chat-access-head,.chat-access-list-head{align-items:flex-start;flex-direction:column}.chat-access-create form{grid-template-columns:1fr}.chat-member-row{grid-template-columns:1fr 1fr}.chat-member-row>div{grid-column:1/-1}.staff-messenger-layout{display:block;position:relative}.staff-conversation-sidebar,.staff-chat-thread{position:absolute;inset:0}.staff-chat-thread{display:none}.staff-messenger-layout.thread-open .staff-conversation-sidebar{display:none}.staff-messenger-layout.thread-open .staff-chat-thread{display:grid}.staff-chat-thread-head button{display:block}.staff-messenger-topbar small{max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-chat-activity-card{grid-template-columns:1fr}.staff-chat-activity-actions button{flex:1}}

/* Withdrawal Activity uses exactly two clearly labeled fields per row. */
.staff-chat-activity-card>.staff-chat-activity-details{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;min-width:0}
.staff-chat-activity-details section{display:grid;gap:2px;min-width:0;padding:7px 8px;border:1px solid #4f421d;border-radius:7px;background:#211a08}
.staff-chat-activity-details span{color:#b6a777;font:800 9px/1.2 Arial,sans-serif;text-transform:uppercase;letter-spacing:.03em}
.staff-chat-activity-details strong{min-width:0;color:#fff4cc;font-size:11px;white-space:normal;overflow:visible;text-overflow:clip;overflow-wrap:anywhere}

/* Visible unread counter, full-screen customer conversation, and compact messages. */
html body[data-page="home"] .customer-chat-card{position:relative!important;overflow:visible!important}
.customer-chat-unread-badge,.direct-chat-badge{position:absolute!important;top:-7px!important;right:-7px!important;z-index:3!important;display:grid!important;place-items:center!important;box-sizing:border-box!important;min-width:22px!important;height:22px!important;padding:0 5px!important;border:2px solid #fff!important;border-radius:999px!important;background:#2bdd78!important;color:#082116!important;-webkit-text-fill-color:#082116!important;font:900 11px/1 Arial,sans-serif!important;box-shadow:0 0 0 2px rgba(43,221,120,.2)!important}
.customer-chat-unread-badge[hidden],.direct-chat-badge[hidden]{display:none!important}
html.direct-chat-open,html.direct-chat-open body{overflow:hidden!important;overscroll-behavior:none!important}
html body[data-page="home"] > #ai-agent-panel{
  position:fixed!important;inset:auto!important;
  top:var(--direct-chat-viewport-top,0px)!important;left:var(--direct-chat-viewport-left,0px)!important;
  right:auto!important;bottom:auto!important;width:100vw!important;width:var(--direct-chat-viewport-width,100vw)!important;
  max-width:none!important;height:100vh!important;height:var(--direct-chat-viewport-height,100dvh)!important;
  max-height:var(--direct-chat-viewport-height,100dvh)!important;margin:0!important;padding:0!important;
  overflow:hidden!important;background:#fff!important;transform:none!important;z-index:17000!important
}
html body[data-page="home"] > #ai-agent-panel > .ai-agent-card{
  display:grid!important;grid-template-rows:auto minmax(0,1fr) auto auto auto!important;
  width:100%!important;max-width:none!important;height:100%!important;min-height:0!important;max-height:100%!important;
  box-sizing:border-box!important;overflow:hidden!important;border:0!important;border-radius:0!important;box-shadow:none!important
}
#ai-agent-panel .ai-agent-header{
  flex:0 0 auto!important;min-height:58px!important;
  padding-top:max(13px,env(safe-area-inset-top))!important;
  padding-left:max(14px,env(safe-area-inset-left))!important;padding-right:max(14px,env(safe-area-inset-right))!important
}
#ai-agent-panel .ai-agent-messages{
  min-height:0!important;overflow-x:hidden!important;overflow-y:auto!important;
  overscroll-behavior-y:contain!important;-webkit-overflow-scrolling:touch!important;scrollbar-gutter:stable!important
}
#ai-agent-panel .direct-chat-image-preview{flex:0 0 auto!important}
#ai-agent-panel .ai-agent-form{
  display:grid!important;grid-template-columns:42px minmax(0,1fr) 46px!important;align-items:center!important;gap:8px!important;
  min-width:0!important;box-sizing:border-box!important;
  padding:8px max(10px,env(safe-area-inset-right)) 8px max(10px,env(safe-area-inset-left))!important
}
#ai-agent-panel .ai-agent-form input{
  display:block!important;width:100%!important;min-width:0!important;height:44px!important;min-height:44px!important;
  box-sizing:border-box!important;padding:10px 12px!important;border:1px solid #76508a!important;border-radius:12px!important;
  font-size:16px!important;line-height:1.25!important;touch-action:manipulation!important
}
#ai-agent-panel .ai-agent-form button{
  display:grid!important;place-items:center!important;width:100%!important;min-width:0!important;height:44px!important;min-height:44px!important;
  box-sizing:border-box!important;margin:0!important;padding:0!important;border-radius:12px!important;touch-action:manipulation!important
}
#ai-agent-panel .ai-agent-form .direct-chat-send{
  border:1px solid #6d5a72!important;background:#5d5062!important;background-image:none!important;color:#bdb3c0!important;-webkit-text-fill-color:#bdb3c0!important;
  box-shadow:none!important;opacity:1!important;cursor:default!important
}
#ai-agent-panel .ai-agent-form .direct-chat-send.is-ready:not(:disabled){
  border-color:#53e982!important;background:#15883f!important;background-image:linear-gradient(180deg,#2bdc67,#12803a)!important;
  color:#fff!important;-webkit-text-fill-color:#fff!important;box-shadow:0 0 10px rgba(43,220,103,.34)!important;cursor:pointer!important
}
#ai-agent-panel .ai-agent-demo-note{flex:0 0 auto!important;padding-bottom:max(8px,env(safe-area-inset-bottom))!important;font-size:9px!important}
.ai-message span{width:fit-content!important;max-width:min(78%,680px)!important;gap:3px!important;padding:7px 9px!important;border-radius:11px!important;font-size:12px!important;line-height:1.3!important}
.ai-message span small,.staff-message small{color:#ffe36d!important;-webkit-text-fill-color:#ffe36d!important;opacity:1!important;font-size:8px!important}
.staff-message>div{width:fit-content!important;max-width:min(78%,620px)!important;gap:3px!important;padding:7px 9px!important;border-radius:11px!important}
.staff-message b{font-size:12px!important;line-height:1.3!important}

/* Customer and employee views use the same conversation convention: the
   current speaker is blue, the other speaker is grey. Approved withdrawal
   confirmations are deliberately green in both views. */
.ai-message-agent span{background:#e4e6eb!important;color:#17191c!important;-webkit-text-fill-color:#17191c!important}
.ai-message-user span{background:#1473e6!important;color:#fff!important;-webkit-text-fill-color:#fff!important}
.ai-message.is-system-confirmation span{background:#15803d!important;color:#fff!important;-webkit-text-fill-color:#fff!important}
.staff-message.theirs>div{background:#e4e6eb!important;color:#17191c!important;-webkit-text-fill-color:#17191c!important}
.staff-message.mine>div{background:#1473e6!important;color:#fff!important;-webkit-text-fill-color:#fff!important}
.staff-message.is-system-confirmation>div{background:#15803d!important;color:#fff!important;-webkit-text-fill-color:#fff!important}
.ai-message-agent:not(.is-system-confirmation) span small,
.staff-message.theirs:not(.is-system-confirmation)>div small{color:#111!important;-webkit-text-fill-color:#111!important}